Recall Updates

Don't take chances when it comes to your vehicle's safety

At Finch Chrysler Dodge Jeep RAM, we highly recommend that all of our customers remain informed about Recalls that may apply to their vehicle. Of course, both Finch Chrysler and  Fiat Chrysler Automotive work diligently to communicate all recall and program information to our customers in a timely manner.

If you drive a Chrysler, Dodge, Jeep or RAM vehicle and you are concerned that a potential recall might impact you, follow the link below, enter your vehicle's VIN and check to see whether or not there are any "Recalls/Campaigns" that apply to your vehicle.

If any recalls apply to you, be sure to give us a call at 1-888-699-9429 or email bookmyservice@finchchrysler.com and a member of our Customer Care team will help you book an appointment to fix the issue.

Frequently Asked Questions

What is a VIN ?
A VIN is a Vehicle Identification Number. It is a 17-character alphanumeric identifier or a manufacturer's serialnumber. Each character in the VIN number has a significant meaning. Together, they create a number thatprovides information about the vehicle and its unique history.

Where is the VIN located?
The VIN can be found on the vehicle's dashboard, driver-side door jamb labels, title, registration and insurancedocuments.

Where can I find information pertaining to recalls or campaigns affecting my vehicle?

FCA Canada regards safety as paramount and does not compromise on the safety of our customers and theirfamilies. Confidence in our products and our services is of utmost importance to us. As a result of ourcommitment, we will periodically recall a vehicle to correct a problem or improve overall performance.

Vehicle owners are notified by direct mail for safety recalls, emission recalls and campaigns. Information aboutsafety recalls is also typically available through the print and/or broadcast media. The notices sent through themail will give owners the direction they need to have the recall or campaign properly addressed.

What is a safety recall?
Safety recalls include any problems encountered with an FCA Canada product that are related to the safeoperation of the vehicle or the safety of the occupants. FCA Canada will correct the problem, at no charge, evenif the vehicle is out of warranty or you are not the original owner.

What is an emissions recall?

Emissions recalls are problems related to Canadian emissions standards. FCA Canada will correct the problem, atno charge, even if the vehicle is out of warranty or you are not the original owner.

What is a campaign?
Campaigns include Customer Satisfaction Notifications that are preventive in nature and involve warranty orcustomer satisfaction issues such as non-safety repairs. FCA Canada will correct the problem, at no charge, evenif the vehicle is out of warranty or you are not the original owner.

My vehicle is involved in a recall and/or campaign. Do I need a recall notification to get my vehicle repaired?
No, a recall notification is not required to have your vehicle repaired. If your vehicle is involved in a recall and/orcampaign, contact us to schedule a service appointment.

Contact

Finch Chrysler Dodge Jeep Ram

590 Wharncliffe Road South
Directions London, ON N6J2N4

  • Sales: 1 (866) 237-3891
  • Service: 1 (888) 699-9429
  • Parts: 1 (888) 708-4487

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